The darkest of times encourages all of us to reflect on the most positive aspects of our lives.
Restating what the speaker has said indicates you've heard them. But what if they say something negative? Do you want to repeat...
What if you’re on the phone and can’t see your prospect? Could closing your eyes make you a better listener?
There is a variety of online advice on better listening techniques, especially since we’re assaulted by a cacophony of sounds...
There are countless reasons someone might be interested in efficiency products or services. The more you know, the more likely...
When you deliver a written piece to a prospect or client, accuracy is essential in both content and form. Here are 7 tips to keep...
When you’re selling an energy product or service, it’s pretty much a given that your prospect will raise some concern or objection...
There are certain people who will not do business with you unless you lower your price. They’ll feel as if they’re winning or...
Part 3 of our “Overcoming Objections” series addresses a very common objection in a non-residential landlord/tenant setting.
