Book review on Eats, Shoots & Leaves: The Zero Tolerance Approach to Punctuation, by Lynne Truss.
Use challenger selling and listen to what the prospect says they think they want and then reframe the offering to allow them to...
Book review on Scott Berkun’s Confessions of a Public Speaker.
Check out these great techniques for keeping the prospect focused.
Learn how to effectively discuss the measure of profitability that’s calculated by expressing net profit as a percentage of...
Website with sales-related articles, podcasts, videos, and featured interviews to keep you motivated and inspired.
Book review on Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and...
