It’s important that you follow up immediately – not only to thank your customer, but also to find out why they gave you a referral...
When you’re conveying the value of your product or service to a prospect, you usually link your solution to either pain or gain....
Here are some presentation tips to remember whether you're presenting in-person or over the phone.
A lot can happen in seven days. This week I recommend a self-initiated program that can help whip you into shape in short order.
We’re all very familiar with the feeling of being overwhelmed. When we have a lot of work to do, it’s vital that we use our time...
In my many years of reading and writing proposals, I’ve come up with some universal guidelines that apply to virtually all types...
A customer might tell you, “I need to think about it.” Some of us would take that as a sign to step back, but it's best to ask a...
Communication is essential for a sales professional to build rapport and close sales. In order to do that, here are some habits...
Prospects may believe that waiting for prices to drop is the golden ticket to saving money. That isn't always the case once you...
