Take a look at the times during negotiation meetings you should say nothing.
The way that you write – and the specific words that you choose to use – can have a major effect on your ability to build rapport...
What’s going to sway your prospect is the emotional appeal of your product or service, not the technical specs.
Have you asked for a referral lately? There are at least six times when you should ask for a referral.
Stay on top of the research and you’re likely to have a more interesting conversation with your customers.
