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What's the Real Payback?

I recommend migrating the conversation away from Simple Payback Period (SPP) when discussing the merits of a proposed expense-reducing capital project.

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It will come as no surprise to anyone who has experienced one of my efficiency-focused professional selling or financial analysis workshops that I recommend migrating the conversation away from Simple Payback Period (SPP) when discussing the merits of a proposed expense-reducing capital project. 

Payback period tells you how long it will take to recoup your first cost, and there are actually several varieties of that calculation, some better than others.  The most simple payback calculation doesn’t take into account time value of money or the potential for irregular cash flows over time, opting instead for an overly simplistic calculation that divides the first year savings into the first cost.  Some practitioners recognize the shortcomings of using only the first year cash flow in the denominator, so they calculate “cumulative payback” – how many years’ cash flows would you need to capture before totally recouping your first cost.  The least inadequate payback period calculation uses a similar approach, except this time it uses discounted cash flows that take into account the fact that dollars are worth less the farther away from today they are received.  Even this least offensive variety of payback is still seriously lacking.  For example, it says nothing about how long the investment will actually continue producing savings beyond the payback period, nor does it take into account the actual value of those additional cash flows. 

Another big problem with any of the above varieties of payback period is that most practitioners don’t remember to quantify and monetize the non-utility-cost financial benefits, opting instead to limit the calculation to the utility-cost financial benefits.

 I remember hearing a story about a metal manufacturing shop that made aluminum doors and windows. They were interested in improving the lighting of the shop and the retrofit they were considering had a simple payback period of 4.2 years. (If you’ve ever tried to convince someone to approve a project with a payback period of more than four years, you know that this is not an easy task). After the lighting retrofit was completed, some enterprising foreman realized that the shop’s scrap rate was trending about 25% lower than usual!  Apparently the higher lighting quality allowed their employees to see what they were cutting, screwing and drilling!  Once the value of the avoided metal scrap was added to utility cost savings, the payback of the investment was no longer 4.2 years – it was now 39 days! In this case, the non-utility-cost financial benefits (in the form of decreased scrap) far outweighed the utility cost benefits.

This little story offers no less than four take-aways:

  1. This is just one of many examples that demonstrate the importance of discovering, quantifying, and monetizing the non-utility-cost benefits….and the importance of working those non-utility-cost financial savings in any capital budgeting proposal.
  2. Don’t be surprised if the non-utility-cost financial benefits are many times larger than the more obvious utility-cost financial benefits (like lower utility bills, rebates and incentives).
  3. The salesperson who sold the original job never would have known about this unanticipated benefit of decreased scrap had he not followed up with the customer after the installation to ensure that the job had gone smoothly.
  4. Once you know that unanticipated benefits have been realized by your customer, you need to capture those data points so that they can be related to your next prospect in the same industry.

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Mark Jewell

Mark Jewell

Mark Jewell is the President and co-founder of Selling Energy. He is a subject matter expert, coach, speaker and best-selling author focused on overcoming barriers to implementing projects. Mark teaches other professionals and organizations how to turbocharge their sales success.

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