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Productivity Communication

Too Busy to Talk

If your prospect is too busy to talk, consider setting up a call during their commute.

Time_to_talk

One of the big barriers of selling efficiency, particularly to busy professionals, is that they simply don’t have time to talk to you. I’d like to share a strategy that you might choose to use in this situation. Here’s how to conversation might go:

Prospect: “I’m swamped with work right now. I don’t think I have any windows of time to discuss this project.”

You: “Do you have a headset for your cell phone or Bluetooth in your car?

Prospect: “Yes. Why do you ask?”

You: Well, perhaps I can share with you how this project would bring value to you and your organization while you’re driving home from work? Since you won’t be able to write during the call, I promise to take notes and send them to you.”

Some people don’t like talking on the phone while driving; however, many people are happy to use their otherwise mindless commute time toward something productive. One word of caution: be sure to verify that your prospect has the means to talk on the phone hands-free. You surely wouldn’t want to be responsible for an accident or cell phone ticket! And of course, be sure to keep your word and send the promised conversation notes after the call.

You may be thinking, “If my prospect only has time to talk to me while he’s driving, how is he going to have time to review and approve the actual project?” In my experience, even the busiest people will make time for something once they see the true value in it. If you can get that value across in your ten-minute commute conversation and your prospect realizes how valuable the project is, he’ll make time in his busy schedule to see it through. 


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Mark Jewell

Mark Jewell

Mark Jewell is the President and co-founder of Selling Energy. He is a subject matter expert, coach, speaker and best-selling author focused on overcoming barriers to implementing projects. Mark teaches other professionals and organizations how to turbocharge their sales success.

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