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Beneath the Surface Benefits

Most sales professionals know that there is more to a sale than tech talk and savings. The benefits are key, and in most cases you need to dive deeper and know what will catch someone's attention.

Beneath the Surface Benefits

For most businesses, you might think that the primary driver for energy efficiency projects is saving money on the utility bill. However, if you view all proposed projects through the energy-cost-savings lens alone, you’re probably overlooking some of the most compelling motivations to proceed.

 

Beneath the Surface Benefits

Financial benefits could come in many forms aside from the utility savings. Say you’re in the business of selling LED lighting retrofits. I recommend you familiarize yourself with the myriad benefits that LED lighting offers to different types of businesses. In grocery stores, studies show that meat illuminated by LED lighting has longer shelf life than meat illuminated by conventional fluorescent lamps. For any business that uses large freezers, LEDs perform far better at cold temperatures than fluorescent lamps.

These facts have little to do with the utility bill; they will nonetheless have a quantifiable impact on your client’s bottom line. Uncovering these benefits requires an understanding of your prospect’s industry, deductive reasoning, and a little research; however, it is well worth the effort.

By the way, this holistic approach to selling is not limited to capital expenditures that save energy. I’ve trained utility representatives who had been tasked with convincing business owners and apartment managers to designate some of their parking spaces as electric vehicle charging stations and invest the capital to power them as such. Promising targets included companies interested in offering the charging stations as a perk to their employees, and apartment building owners interested in using on-site electric vehicle charging as a differentiating amenity to help attract and retain tenants.

Why would an employer go out of their way to offer electric vehicle charging stations to employees? How does the employer benefit from this? Here are just a few ideas:

An employee who drives an electric car in many commuting areas will have access to the HOV lane on the freeway. This will dramatically reduce the employee’s commute time. Less time sitting in traffic translates to more time spent working in the office, or at a minimum, a much less stressed employee walking through the front door every morning.

Additionally, electric cars are less prone to mechanical problems than vehicles powered by internal combustion engines. Improved automotive reliability means fewer unexpected trips to the mechanic, which means fewer days calling off work because of car trouble. So, employees who drive electric cars will be at work more often (and potentially for longer hours), will be less stressed, and will have higher productivity. It’s now easy to see why it is in the employer’s best interest to facilitate the use of electric vehicles by providing on-site charging. By the way, the cost of providing free charging is approximately equivalent to the cost of providing a coffee program… yet most would agree that the former is an infinitely more memorable employee “perk” (pun intended).

The apartment building angle was also an excellent one. One story that quickly became a powerful door-opener was the tale of an apartment complex manager who wound up turning away five prospective tenants in a single month because every one of them was looking for a building that would accommodate on-site EV charging. Residential landlords know the value of attracting and retaining tenants. Attracting five incremental tenants in a given month would mean a lot, and since having on-site electric vehicle charging stations would certainly be regarded as a differentiating amenity, it’s likely that those tenants would continue to rent there as long as possible given the dearth of similarly featured properties in the area.

When brainstorming these “beneath the surface” benefits, remember that every individual client will have unique challenges – sometimes, the client won’t even realize they have a challenge until you point it out! The more solutions you can offer, the more reasons your prospects will have to say “Yes!”

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Mark Jewell

Mark Jewell

Mark Jewell is the President and co-founder of Selling Energy. He is a subject matter expert, coach, speaker and best-selling author focused on overcoming barriers to implementing projects. Mark teaches other professionals and organizations how to turbocharge their sales success.

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