The definition of “success” is different for each of us, depending on our personal and professional goals and aspirations. What is universal about success, however, is that it is our own responsibility. Too often people blame their lack of success on external factors:
“My company didn’t give me enough training.”
“My lead list is really weak.”
“My prospects just aren’t buying.”
Remember, it is not somebody else’s responsibility to make you successful, and it is nobody else’s fault if you fail. Come to terms with these facts and you’ll be one step closer to achieving the success you desire. Write down your goals (both immediate and long-term), create a list of action items that will help you reach these goals, and keep yourself in check.
Once you connect with your prospect, the impression you make extends beyond good timing... it’s also about your professionalism, demeanor, and the actual quality of your service, all of which give your prospect an early indication of what they can expect from you once they become a customer. As noted above, rock stars nourish their customers throughout the sales process, giving them what they need before leading them to the finish line.
