Skip to content
Sales & Marketing

Listen Closely, Let Them Ask the Questions

People value what they ask for more than what they are offered unsolicited.

Listen_Closely_Let_Them_Ask.jpg

Passionate people love to talk about their passions. If you’re in the efficiency industry, you may be passionate about efficiency. One of the habits that I’ve noticed among passionate salespeople is that they dominate the conversation waxing poetic about their business. While it is great to show your passion, being verbose is not always the best way to create interest in your product or service. People value what they ask for more than what they are offered unsolicited.

So what does this mean for you? Suppose someone asks you what you do for a living. Rather than launching into a long spiel about your business, give a short response and ask them what they do. People love to talk about themselves, so you can build rapport by asking your conversation partner about his or her own business.

Once you learn a bit about the business in question, focus on something you can relate to. Perhaps you’ve worked with clients in your prospect's industry. If so, you could mention how much your product or service has benefited those particular clients. Chances are your prospect will be intrigued enough to start asking you questions to get more information.

This is just one example of the many ways in which you can create interest without explicitly saying why your product or service is interesting. Let the person with whom you’re speaking want to hear more and they’ll be more inclined to ask you questions.


Love one of our blogs? Feel free to use an excerpt on your own site, newsletter, blog, etc. Just be sure to send us a copy or link, and include the following at the end of the excerpt: “By Mark Jewell, Wall Street Journal best-selling author of Selling Energy: Inspiring Ideas That Get More Projects Approved! This content is excerpted from the Sales Ninja blog, Mark Jewell's daily blog on ideas and inspiration for advancing efficiency. Sign up at SellingEnergy.com.”


Want our daily content delivered to your inbox? Subscribe to the Sales Ninja blog

Subscribe

Mark Jewell

Mark Jewell

Mark Jewell is the President and co-founder of Selling Energy. He is a subject matter expert, coach, speaker and best-selling author focused on overcoming barriers to implementing projects. Mark teaches other professionals and organizations how to turbocharge their sales success.

SUBSCRIBE-CONCEPT-876110004_727x484

Subscribe to our Blog

Get daily “drip-irrigation” reinforcement. Each day you’ll get bits of wisdom, news, highlights of upcoming courses, and quotes to keep you inspired and motivated.

Latest Articles

The sun sets on the Selling Energy blog

The sun sets on the Selling Energy blog

As of April 1st, our Selling Energy daily blog will be discontinued. And no, this is not an April Fool's joke!

Weekly Recap, March 31, 2024

Weekly Recap, March 31, 2024

Miss one of our sales blogs this week? Our weekly recap will get you caught up and prepared for success.

How You Sign Business Emails Matters

How You Sign Business Emails Matters

Emails are an integral part of our work, and with each one we hope to get a response. What if just two words can make all the difference?