In this day and age, people are used to making purchasing decisions in seconds. You can find virtually anything on the Internet, see how good or bad the reviews are, and then with one or two clicks, buy it and it will be on your doorstep two days later. Even people shopping in stores have an immediate way to compare prices, read reviews and find deals simply by scanning a product’s UPC code with a clever app on their smartphone.
It has never been easier for marketers to separate prospects from their cash. So the question is, how do we ethically apply this same sensibility to how we present our energy-related products and services?
To answer this question, think about how an average person finds and purchases a product or service. Each step along the path should be as streamlined and clear as possible. Your website should come up when your prospect searches keywords related to your business. The message on the landing page of that site should be clear and concise (it could even be a short video or infographic so your prospect can quickly appreciate your value proposition without reading a thousand words). The next steps should be immediately defined and presented in a streamlined way to help your prospect follow those steps – whether it’s a form to fill out, a “call us” button, or even a checkout page that facilitates credit card payments.
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