Emotions play a huge role in making a sale. It’s important to use your emotional intelligence (EI) with customers during this pandemic.
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Use Your Emotional Intelligence

Use Your Emotional Intelligence

Emotions play a huge role in making a sale, which is something I make sure to impart to all of my students.  It’s especially important to use your emotional intelligence (EI) when pursuing new leads or approaching loyal customers during this pandemic.  Their priorities and concerns have changed over the past several weeks, so it’s important for you to be sensitive to their situation and make it clear you’re there to serve their needs. 
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Selling in 6™ Lesson of the Day 

Commercial: Lesson 13 - Equating projected savings to revenue
Residential: Lesson 51 - Building blocks for excellent marketing

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